How to recover tickets for the cancelled performances of 2022 January, 4th and 5th

 

We regret to inform you that - due to reasons related to the Covid-19 emergency - we have to cancel the performances scheduled for 2022, January 4th and 5th:

 

  • > Swan Lake - for families
    - performance of Tue. 2022, January 4th 11h30
    - performance of Wed. 2022, January 5th 11h30


  • > Swan Lake 
    - performance of Tue. 2022, January 4th 201h00 - turno C/D
    - performance of Wed. 2022, January 5th 18h00 - out of subscription


It is possible to change tickets for the cancelled events with those for another event of our 2021/22 Season or ask for refunding within  Sunday 2022, January 30th.

 

 

HOW TO CHANGE TICKETS

 For all kinds of purchases

Tickets for the cancelled events can be changed with those for other events of our 2021/22 Season addressing a request to our Ticket office.

The Ticket Office of Teatro di San Carlo is open everyday from 10h00 to 18h00.

To gather further information, it is possible to send an email to the address biglietteria@teatrosancarlo.it, or make a phone call at +390817972331/421.

Change ticket requests are accepted within 2022, January 30th.

 

 

HOW TO ASK FOR REFUNDING

Purchases online – www.teatrosancarlo.it/www.vivaticket.it

For this kind of purchase, please fill the refunding request form available on the website www.vivaticket.it (link: https://shop.vivaticket.com/eng/rimborso). The refunding will be on the credit card or Paypal account used for the payment.

 

Purchases at Teatro San Carlo Ticket office

For this kind of purchase, you can reach Teatro di San Carlo Ticket Office in person during the regular opening hours (every day from 10 to 18) or you can fill the refunding request form available on the website www.teatrosancarlo.it (link: https://www.teatrosancarlo.it/en/rimborsi). Otherwise, you can contact our Ticket Office by phone at 0817972331/421 or by email at the address biglietteria@teatrosancarlo.it. For this kind of purchase, refunding will be by bank transfer.

 

Purchases by Group Office

Refunding requests can be sent to the Group Purchases Office at gruppi@vivaticket.com.


Purchase by a Retailer

For this kind of purchase, please contact your retailer and ask for the refunding. Terms and conditions are available on the website www.vivaticket.it (link: https://shop.vivaticket.com/eng/annulli).

Refunding requests must be sent within 2022 January, 30th included.

 

For further information, you can reach us using the contacts below.


We apologize for this cancellation and we hope to see you soon in our House again.


Thankyou for your understanding.

 

 

Teatro di San Carlo Ticket Office
Via San Carlo 98/f (everyday from 10 to 18)

Tel. 0817972331/421 or biglietteria@teatrosancarlo.it


 

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