Booking and Purchase

ONLINE PURCHASE

You can buy your tickets for all our performances on this website clicking here

Tickets can be paid by credit card and, after the purchasing, you will receive them by e-mail.

For any kind of assistance for the online ticketing, please contact our call center at 0817972468 (Mon. - Sat. from 9 to 18) or send an e.mail at  promozionepubblico@teatrosancarlo.it.

No reduced tickets are available online, except for specific promotions.

PURCHASE BY PHONE

At the number 892.234 (Mon. - Fri. from 8.30 to 19). Tickets can be paid by credit card and, after the purchasing, you will receive them by e-mail to print them at home.

Costs:
• Telephone: thelephone charges of 1,0329 €/min.* (+ VAT);
• Mobile: 1,55 €/min.(+ VAT) with a telephone charge at the answer of 12,91 cents
For phonecalls from abroad you can use the number +39 041 2719035

For online and phone purchasing we will apply a 2% charge for credit cards commissions.

AUTHORIZED RESALES

In Naples (Box Office, Concerteria, Il Botteghino, PROMOS) in their opening hours.



WARNING: We warmly invite all our spectators to not buy tickets for our performance through not-authorized retailers, both online and offline. Official prices and deadlines are only the ones published through our informative channels. Teatro di San Carlo rejects any responsibility for tickets sold through unofficial and non-authorized sales channels.

GROUPS PURCHASE (at least 10 people)

Please send an e-mail to gruppi@vivaticket.com.

In your inquiry please specify:
- title, date and location of the event

- number of participants (at least 10 people required)

- seats you wish to buy (ex. Stalls, Boxes, Circles etc.)

- personal details (name of the Agency/Association/Corporation..., address, phone and reference-point name)

For this purchasing we will apply a 2% charge.

SCHOOLS PURCHASE

scuole@teatrosancarlo.it  or +390817972310  or  +390817972453 (fax) (from Monday to Friday, from 10 am to 18 pm. On Saturday from 10 am to 14 pm. Closed on holidays)

Purchase and Information

SAN CARLO BOX OFFICE

Via San Carlo 98/f Napoli. Phone: +39 081 7972 331  Fax: +39 081400902. E-mail: biglietteria@teatrosancarlo.it

DONORS

phone. +39 0817972205 Fax. +39 0817972309. Email: e.spedaliere@teatrosancarlo.it

SHOP

phone. +39 0817972442

HOW TO REACH US

Underground: Linea 1, Toledo
Funicolare: Funicolare Centrale, Augusteo
Bus: from Stazione Centrale bus R2 (San Carlo)
from Stazione di Mergellina bus R3 (FROM Piazza Municipio TO Via San Carlo)
from Parcheggio Brin bus C82 (San Carlo)
from Parcheggio Colli Aminei bus R4 ( Medina)
from Aereoporto di Capodichino: Linea Alibus ( Porto)
 

Opening hours, accessibility and services

BOX OFFICE OPENING HOURS

Opened everyday from 10 am to 6 pm. / Closed on Dec 25, Jan 1 and 6, Easter Sunday and Aug, 15

During event evenings, the box office is open one hour before the event starts. On these occasions, only one counter will be dedicated to the  advanced sale of tickets for other events.

OPENING TO THE PUBLIC FOR GUIDED TOUR

The San Carlo theatre is open to the public for guided tours (in Italian and English) from Monday to Saturday from 10.30 am to 12.30 am and from 14.30 pm to 16.30 pm. On Sunday from 10.30 am to 12.30 pm. For more information on ticket prices, booking modalities, availability for tours and other  information, please visit www.teatrosancarlo.it /Teatro/Visita il San Carlo or call  +39 0817972468 or send an email to  promozionepubblico@teatrosancarlo.it. It is not possible to enter the back rooms of the theatre without a valid ticket or with guides not authorized by the San Carlo management.

ACCESSIBILITY AND TICKETS FOR DISABLED

Spectators in wheel chairs can access to the stalls through ramps and lifts (4 seats for each show reserved in the rows 21 and 22) and to stage boxes (levels II, III e IV). It is possible to enter the theatre from Piazza Trieste e Trento. The person unable to walk (100%) is entitled to a free ticket. Persons  unable to walk (less than 100%) are entitled to a reduced-rate ticket.Their companion must pay the entire ticket.

VISIBILITY AND SEATS

Seats at the San Carlo are divided into stalls, stage boxes and balconies. In the stage boxes, according to order and position (central or lateral) there can be from 4 to 8 seats placed in different rows. The seats behind the stage boxes  are provided with high stools  with back. There is no standing room. San Carlo theatre, built in 1737, is the oldest opera house in Europe. For the particular architectural installation of the structure, and despite the recent works of  modernization and restoration, there are still some limitation in the visibility from certain seats. For more details on the seat planning, it is possible to visit www.teatrosancarlo.it/biglietti/pianta del teatro or to contact the box office +39 0817972 412.

CHILDREN AND ADOLESCENTS

Children starting from 6 years old are allowed to enter the theatre and they need their own ticket. Infants are not allowed. For details on the prices for young people, please consult the informative cards.

CHANGES AND REFUNDS 

As a rule, tickets cannot be changed or refunded once bought. For more information about the cases in which they are provided, times and modalities please contact the box office in its opening hours +39 0817972331 – 412 or  biglietteria@teatrosancarlo.it

Terms and conditions of sale

Each costumer, under his own responsibility, has the right to attend the show to which his ticket is entitled. The organizer of the show and the manager of the theatre cannot been considered responsible for any accident.  The use of cameras, recording equipment, mobile phones is strictly forbidden. Tickets cannot be refunded or exchanged.  In case of cancellation of the performance tickets will be refunded in the 7 days after the day of the performance directly by the Teatro San Carlo box office. Customer should always be equipped with tickets or entry card. Tickets and cards must be shown on request to the theatre control staff. Customer must take the assigned seat. Latecomers will not be admitted to the Theatre until a suitable break or interval. Tickets cannot be refunded or exchanged. Tickets can be used only on the day indicated; please check accurately tickets when you buy them. The San Carlo Directorate has the right to make to the program all the necessary changes due to technical reasons or to causes of force majeure, including cast changes.