Each costumer, under his own responsibility, has the right to attend the show to which his ticket is entitled. The organizer of the show and the manager of the theatre cannot been considered responsible for any accident. The use of cameras, recording equipment, mobile phones is strictly forbidden. Tickets cannot be refunded or exchanged. In case of cancellation of the performance tickets will be refunded in the 7 days after the day of the performance directly by the Teatro San Carlo box office. Customer should always be equipped with tickets or entry card. Tickets and cards must be shown on request to the theatre control staff. Customer must take the assigned seat. Latecomers will not be admitted to the Theatre until a suitable break or interval. Tickets cannot be refunded or exchanged. Tickets can be used only on the day indicated; please check accurately tickets when you buy them. The San Carlo Directorate has the right to make to the program all the necessary changes due to technical reasons or to causes of force majeure, including cast changes.